What Services are Covered Under Support at Home?

Personal Care

Personal care is one of the most common supports accessed through the Support at Home program. It includes assistance with the daily activities that become difficult as we age — showering, bathing, dressing, grooming, toileting, and mobility around the home.

Good personal care is about more than completing tasks. It's about preserving dignity, respecting preferences, and supporting the person to do as much as they can independently. A skilled carer will encourage independence rather than take over — helping only where help is genuinely needed.

At Evia Health, personal care is delivered by experienced support workers under the clinical oversight of registered nurses. This means any changes in skin condition, mobility, or health are noticed early and escalated appropriately — something that's often missed when care lacks clinical supervision.

Nursing & Clinical Care

The program covers clinical nursing services delivered in your home by registered nurses. This is one of the most valuable aspects of Support at Home — it brings hospital-level clinical expertise into your living room.

Nursing services can include:

• Wound care: assessment, cleaning, dressing, and monitoring of wounds to promote healing and prevent infection
• Medication management: ensuring medications are taken correctly, monitoring for side effects, and coordinating with your GP or pharmacist
• Health monitoring: regular observations of vital signs, weight, nutrition, and general health status
• Post-hospital recovery: clinical support after surgery or hospitalisation to reduce readmission risk
• Chronic disease management: ongoing nursing support for conditions like diabetes, heart failure, or respiratory conditions

Having a nurse-led provider means your clinical needs are managed by qualified professionals who can identify and respond to health changes before they become serious problems.

Household & Lifestyle Support

Support at Home also covers practical household tasks that help you maintain an independent, comfortable home life. These are the everyday jobs that become harder with age or health conditions but make a huge difference to quality of life:

• Cleaning, vacuuming, and mopping
• Laundry and ironing
• Meal preparation and cooking
• Shopping and errands
• Transport to medical appointments and social activities
• Minor home maintenance and garden care
• Home modifications for safety (grab rails, ramps, improved lighting)

These supports aren't luxuries — they're essential for maintaining a safe, healthy, and dignified home environment. Many people find that having help with household tasks frees up energy for the things that matter most to them.

Social & Community Participation

Staying socially connected is vital for health and wellbeing — yet it's one of the first things to decline when mobility or health issues make it harder to get out. The Support at Home program recognises this by funding community access and social participation activities.

Social supports might include:

• Transport to and from community groups, clubs, or day centres
• Accompanied outings to the shops, park, beach, or library
• Support to attend medical or allied health appointments
• Companionship visits — conversation, activities, and connection
• Help to maintain hobbies and interests that keep you engaged

Research from Beyond Blue consistently shows that social isolation increases the risk of depression, cognitive decline, and poor physical health outcomes. Staying connected isn't just nice — it's medically important.

How Evia Health Can Help

Evia Health provides all of these services across Melbourne's Bayside and South-East suburbs — from personal care and nursing through to household support, community access, and social participation. What sets us apart is our nurse-led approach: every care plan is developed and overseen by registered nurses, ensuring clinical safety alongside warm, person-centred support.

We work with you to design a care package that fits your life, your goals, and your budget. Our team prioritises consistency — you'll see the same carers regularly, building genuine relationships and trust over time.

If you've been approved for Support at Home funding and are looking for a provider, or if you're just exploring your options, get in touch or call us on 0488 689 934. We're happy to talk through what's available and how we can support you.